Effective 4 October 2026.
Essential cookies
Tockly uses an essential session cookie named tockly_session to keep an account signed in, protect access and apply session security. It is necessary for the service to work and is not used for advertising. Signing out clears the active browser cookie; server-side session records expire under Tockly’s session controls.
Email tracking
Reminder emails may contain a one-pixel tracking image and uniquely coded response links. They can indicate an email open, link use or submitted response. Email privacy settings can block or pre-load images, so open information is an indication rather than proof that a person read the message.
Website analytics and advertising
Tockly records first-party analytics for its public websites, including Tockly Equine, such as the page visited, approximate country, region and city supplied by its hosting provider, and the referring website where available. Optional public-site analytics is off by default. If you enable it in that website’s footer, a separate random visitor identifier is stored in local storage and a temporary visit identifier in session storage. These are pseudonymous identifiers, not your name, and remain personal information where they can identify or distinguish a person. Your analytics choice is saved in tockly_optional_analytics on that website; it is not shared between websites. Tockly also identifies likely automated traffic and excludes identifiable administrator activity from genuine visitor figures where possible. Tockly does not store an IP address in its page-view records, use third-party analytics or advertising cookies, combine visitor identifiers between its websites, or carry out cross-site behavioural tracking.
Your controls
You can block or delete cookies and website storage using your browser settings. Blocking the essential session cookie will prevent account sign-in from working; blocking browser storage keeps optional analytics off. Untick the analytics control in the footer to stop future optional page-view tracking and remove its visitor and session identifiers from that browser. Previously recorded page views are not automatically erased by changing this choice. For questions, email contact@tockly.ai.
Language and display preferences
Language selections and saved defaults use browser cookies or local storage, including tockly_language and tockly_default_language; signed-in accounts may also store a preferred language. These retain your chosen language and do not themselves translate customer-entered invoice content. Other display preferences may be held in browser storage. Clear them using browser controls or change your preference in Tockly. Optional website analytics requires your choice to enable it; declining it does not prevent use of the website or an account.